Ish emailining boshlanishi ikki qismdan iborat: murojaat (Dear Ms Aliyeva, yoki Hi Dilnoza,) va emailning maqsadini aytadigan birinchi gap. Yakuni ham ikki qism: keyingi qadamni aytadigan jumla va imzo oldidan xayrlashuv (Kind regards,). Qaysi birini tanlashni bilmasangiz, eng xavfsiz juftlik — Dear + ism va Kind regards.
Quyida iboralar vaziyat bo‘yicha guruhlangan: ularni nusxalab, o‘z holatingizga moslashtirishingiz mumkin. Oxirida to‘liq email namunasi va xatolarni tuzatish mashqi bor.
1. Murojaat: kimga, qanday yozish
| Vaziyat | Murojaat | Izoh |
|---|---|---|
| Birinchi marta, rasmiy (mijoz, HR, rahbar) | Dear Mr Karimov, / Dear Ms Aliyeva, | Unvon + familiya |
| Ismini bilasiz, munosabat neytral | Dear Dilnoza, | Xalqaro kompaniyalarda eng ko‘p |
| Hamkasb, yozishma davom etyapti | Hi Dilnoza, / Hello Dilnoza, | Ichki yozishmalar uchun normal |
| Guruhga | Hi all, / Hello team, / Dear colleagues, | Oxirgisi rasmiyroq |
| Ismni bilmaysiz (vakansiya) | Dear Hiring Manager, | Dear Sir or Madam dan zamonaviyroq |
| Ismni umuman topib bo‘lmaydi | Dear Sir or Madam, | Juda rasmiy, oxirgi chora |
Ayolga murojaatda Ms (/mɪz/) ishlating: u turmush holatini bildirmaydi. Mrs ni faqat odamning o‘zi shunday yozsa qo‘llang. Britaniyada Mr va Ms dan keyin nuqta qo‘yilmaydi, Amerikada qo‘yiladi (Mr.) — ikkalasi ham to‘g‘ri, faqat bir emailda bir xil bo‘lsin.
2. Birinchi gap: vaziyat bo‘yicha
Uzun kirishsiz, birinchi yoki ikkinchi gapda nima uchun yozayotganingizni ayting.
Birinchi marta yozayotganda
- I’m writing to ask about the Business Analyst position advertised on hh.uz.
- My name is Aziz Karimov, and I’m the project manager at Nova Soft in Tashkent.
- Timur Rasulov gave me your contact and suggested I get in touch about the training programme.
Javob berayotganda
- Thank you for your email.
- Thanks for getting back to me so quickly.
- Thank you for sending the contract. I have a few questions about section 4.
Eslatma va follow-up
- I’m following up on my email from Monday about the invoice.
- Just a quick reminder that the report is due on Friday.
- I wanted to check whether you had a chance to review the proposal.
Uchrashuv yoki qo‘ng‘iroqdan keyin
- Thank you for your time on the call today.
- It was great to meet you at the IT Park event yesterday.
- As we discussed this morning, I’m sending the updated timeline.
Kechikkan javob va uzr
- Sorry for the late reply.
- Apologies for the delay — I was away last week.
- Thank you for your patience while we checked the details.
Fayl yuborganda
- Please find the updated price list attached.
- I’ve attached the signed agreement.
- Here is the link to the presentation from today’s meeting.
I hope this email finds you well ham ishlatiladi, lekin juda ko‘p takrorlanadi. Uning o‘rniga to‘g‘ridan-to‘g‘ri maqsadga o‘tish ko‘pincha yaxshiroq.
3. Yakuniy jumla: keyingi qadam
Imzodan oldingi oxirgi gap o‘quvchiga nima qilish kerakligini aytadi.
| Maqsad | Ibora |
|---|---|
| Javob kutyapsiz | I look forward to hearing from you. |
| Aniq muddat bor | Could you please confirm by Thursday, 8 October? |
| Yordam taklif qilasiz | Please let me know if you have any questions. |
| Uchrashuv taklif qilasiz | Would Tuesday at 3 pm (Tashkent time) work for you? |
| Oldindan minnatdorchilik | Thank you for your help with this. |
| Qisqa ichki yozishma | Let me know what you think. |
| Keyingi qadamni o‘zingiz qilasiz | I’ll send you the final version by Friday. |
Vaqt mintaqasini ko‘rsating: Toshkent (UTC+5) va Yevropa yoki AQSh orasida farq katta. 3 pm Tashkent time (11 am CET) deb yozish ko‘p chalkashlikning oldini oladi.
4. Imzo oldidan: sign-off’lar
| Sign-off | Rasmiylik | Qachon |
|---|---|---|
| Kind regards, | Neytral-rasmiy | Deyarli har doim to‘g‘ri |
| Best regards, | Neytral | Kind regards bilan deyarli bir xil |
| Best wishes, | Iliqroq | Tanish odamga |
| Regards, | Qisqa, biroz sovuq | Tez-tez yozishadigan hamkasbga |
| Many thanks, / Thanks, | Neytral / do‘stona | Iltimos qilgan bo‘lsangiz |
| Yours sincerely, | Juda rasmiy (UK) | Rasmiy xat, ism ma’lum bo‘lsa |
| Yours faithfully, | Juda rasmiy (UK) | Dear Sir or Madam bilan boshlangan xat |
| Best, | Qisqa (ko‘proq AQSh) | Ichki yozishmalar |
Sign-off’dan keyin vergul qo‘yiladi, ism esa keyingi qatorda. Ism ostida lavozim, kompaniya va telefon (+998 bilan) bo‘lsin.
5. To‘liq email namunasi
Vaziyat: Toshkentdagi IT kompaniyaning loyiha menejeri Germaniyadagi mijoz bilan video qo‘ng‘iroqdan keyin yozmoqda.
Subject: Follow-up: mobile app timeline and next steps
Dear Ms Weber,
Thank you for your time on the call today. As we discussed, I’m sending the updated project timeline and a short summary of the next steps.
We plan to deliver the first version of the booking feature by 25 October. Before we start, we need two things from your team: access to the test server and the final list of payment methods. I’ve attached the timeline as a PDF.
Could you please confirm the payment methods by Thursday, 8 October? If it’s easier to discuss on a call, I’m available on Tuesday or Wednesday between 2 pm and 5 pm Tashkent time (11 am–2 pm CEST).
Please let me know if you have any questions.
Kind regards,
Aziz Karimov
Project Manager, Nova Soft
+998 90 123 45 67
Nega ishlaydi: mavzu qatori aniq; birinchi gap kontekstni beradi; o‘rtada sanalar va so‘rovlar; oxirida bitta aniq iltimos muddat bilan; sign-off rasmiylikka mos.
Xuddi shu email, hamkasbga yarim rasmiy
Hi Dilnoza,
Thanks for joining the call today. I’ve attached the updated timeline. Could you send me the test server details by Thursday?
Thanks,
Aziz
Ish emailida ishlatiladigan fe’l va birikmalar uchun English work vocabulary sahifasiga qarang; uchrashuv va hisobot tili ish uchun business English sahifasida.
O‘zbek va rus tilida so‘zlashuvchilar ko‘p qiladigan xatolar
| Xato | Qayerdan keladi | To‘g‘ri |
|---|---|---|
| With respect, Aziz | Ruscha “С уважением” | Kind regards, Aziz |
| Dear Mr Timur | “Timur aka”, “уважаемый Тимур” | Dear Mr Rasulov yoki Dear Timur |
| Hello dear Dilnoza! | O‘zbekcha samimiy murojaat | Dear Dilnoza, yoki Hi Dilnoza, |
| Respected Sir | “Hurmatli…” so‘zma-so‘z | Dear Mr … / Dear Hiring Manager |
| I am writing you about… | Ruscha “пишу вам” | I’m writing to you about… yoki I’m writing about… |
| Waiting for your answer. | “Javobingizni kutaman” | I look forward to hearing from you. |
| Please answer urgently!!! | Shoshilinchni ko‘rsatish | Could you reply by 5 pm today? It’s quite urgent. |
| Dear Sir or Madam + Kind regards hamma joyda | Maktabdagi andoza | Ism ma’lum bo‘lsa, ismni ishlating |
Yana bir farq: o‘zbek yozishmalarida uzoq tilaklar (sog‘liq, oila, ishlaringizga omad) odatiy. Inglizcha ish emailida ular qisqa bo‘ladi: Hope you had a good weekend. — shu yetarli.
Imtihondagi email biroz boshqacha: u yerda formal yoki norasmiy ohangni vazifa talab qiladi va barcha punktlarni yoritish kerak. Bu haqida Multilevel writing email sahifasida yozilgan.
Mashq: xatoni toping va tuzating
Har bir qatorni tabiiy ish inglizchasiga o‘giring.
- Hello dear Mr Jasur!
- I am writing you for ask about the vacancy.
- Waiting your answer.
- With respect, Malika Yusupova
- Dear Sir or Madam, … Yours sincerely,
- Sorry for late answer, I was very busy.
- In attachment is the file.
- Please do it urgently today!!!
Javoblar:
- 1. Dear Mr Tursunov, (familiya bilan) yoki Dear Jasur,
- 2. I’m writing to ask about the vacancy.
- 3. I look forward to hearing from you.
- 4. Kind regards, / Best regards, Malika Yusupova
- 5. Dear Sir or Madam, … Yours faithfully, (UK uslubi) yoki Kind regards,
- 6. Sorry for the late reply.
- 7. Please find the file attached. / I’ve attached the file.
- 8. Could you please do this by the end of today? It’s urgent.
6–8 ta to‘g‘ri bo‘lsa, o‘zingizning oxirgi uchta ish emailingizni oching va ularning boshlanishi va yakunini shu jadvallar bilan solishtiring.
BandMate bilan og‘zaki mashq
Email iboralarining ko‘pchiligi og‘zaki muloqotda ham kerak: qo‘ng‘iroqdan keyingi follow-up, muddatni so‘rash, xushmuomala eslatma. BandMate ilovasida Bandi bilan ish vaziyatlari bo‘yicha ovozli suhbat qilib, bu jumlalarni baland ovozda ishlatib ko‘rishingiz, darslarda esa business mavzusidagi so‘zlarni takrorlashingiz mumkin. Ilova sizning ish emailingizni yuborishdan oldin tekshiradigan muharrir emas — muhim xatlarni baribir o‘zingiz diqqat bilan o‘qib chiqing.
BandMate’ni Google’da afzal manba qiling
