Ingliz tilidagi muzokarada so‘zlarning o‘zidan ko‘ra ohang muhimroq. “Yo‘q” to‘g‘ridan-to‘g‘ri aytilmaydi (I’m afraid that would be difficult for us), talab emas, shartli taklif qilinadi (If you can…, we could…). Quyida muzokaraning sakkiz bosqichi uchun tayyor iboralar, to‘g‘ridan-to‘g‘ri gapni muloyim qilish jadvali, IT kompaniya va xorijiy mijoz o‘rtasidagi to‘liq dialog va mashq bor.
1. Boshlash va kun tartibi
| Ibora | Qachon ishlatiladi |
|---|---|
| Thanks for making the time today. | Uchrashuv boshida minnatdorchilik |
| Shall we start with a quick overview? | Suhbatni ishga burish |
| Today I’d like to agree on price, timeline and payment terms. | Kun tartibini aytish |
| Is there anything you’d like to add to the agenda? | Qarshi tomonni jalb qilish |
| How much time do we have? | Vaqt chegarasini aniqlash |
Kichik suhbat (small talk) bir-ikki daqiqa yetadi: ob-havo, safar, dam olish kunlari. Keyin kun tartibiga o‘ting.
2. O‘z pozitsiyangizni aytish
| Ibora | Ma’nosi |
|---|---|
| Our main priority is… | Biz uchun eng muhimi… |
| What we’re looking for is… | Bizga kerak bo‘lgan narsa… |
| We need to be realistic about the timeline. | Muddat haqida real bo‘laylik |
| Based on our experience, a project like this takes… | Tajribamizga ko‘ra… |
| For us, quality is more important than speed. | Ustuvorlikni ko‘rsatish |
3. Savol berish va aniqlashtirish
| Ibora | Ma’nosi |
|---|---|
| What’s your budget for this? | Byudjetingiz qancha? |
| How flexible are you on the deadline? | Muddat bo‘yicha qanchalik moslasha olasiz? |
| What’s most important to you: price or speed? | Ustuvorlikni aniqlash |
| Could you explain how you arrived at that figure? | Bu raqam qayerdan chiqdi? |
| So, if I understand correctly, you need… | Tushunganimni tekshiryapman |
Savol berish muzokarada eng foydali qurol: qarshi tomon nimani ko‘proq qadrlashini bilsangiz, arzon beradigan narsangizni qimmat narsaga almashtira olasiz.
4. Taklif qilish
| Ibora | Ohang |
|---|---|
| We could offer… | Yumshoq taklif |
| We’d be prepared to… | Rasmiyroq, tayyorlik |
| Our proposal is… | Aniq, to‘g‘ridan-to‘g‘ri |
| How would you feel about…? | Taklifni savol shaklida |
| What if we…? | Muqobil variant |
5. Muloyim rad etish
| Ibora | Ma’nosi |
|---|---|
| I’m afraid that’s not quite what we had in mind. | Bu biz kutgan narsa emas |
| That would be difficult for us. | Bu biz uchun qiyin (aslida: yo‘q) |
| I’m not sure we can go that far. | Bunchalik pasaya olmaymiz |
| I see your point, but… | Fikringizni tushunaman, lekin… |
| Unfortunately, that’s below our costs. | Bu tannarximizdan past |
Ingliz tilidagi biznes nutqda That would be difficult ko‘pincha muloyim “yo‘q” degani. Buni “qiyin, lekin mumkin” deb tushunib, yana bosim qilish noqulay vaziyat yaratadi.
6. Shartli kelishuv va qarshi taklif
Bu bosqichning asosiy grammatikasi — shart gaplar. Siz bir narsani berasiz, evaziga boshqasini olasiz.
| Ibora | Misol |
|---|---|
| If you…, we could… | If you can pay 30% upfront, we could reduce the price. |
| We can agree to that on condition that… | …on condition that the contract is for a year. |
| …provided that… | We can start in May, provided that we receive the designs by April. |
| In return, we’d need… | In return, we’d need a longer deadline. |
| Would you be willing to…? | Would you be willing to split the difference? |
Split the difference — farqni teng bo‘lish (“o‘rtasidan kelishamiz”). Meet halfway ham xuddi shu ma’noda.
7. Vaqt so‘rash va boshi berk holat
| Ibora | Ma’nosi |
|---|---|
| Let me check with my team and get back to you by Thursday. | Jamoam bilan maslahatlashib, payshanbagacha javob beraman |
| Can we park this for now and come back to it later? | Bu masalani keyinga qoldiraylik |
| Shall we take a short break? | Qisqa tanaffus qilaylik |
| Let’s look at this from a different angle. | Boshqa tomondan qaraylik |
| What would it take for you to agree? | Rozi bo‘lishingiz uchun nima kerak? |
8. Kelishish va yakunlash
| Ibora | Ma’nosi |
|---|---|
| I think we have a deal. | Kelishdik deb o‘ylayman |
| Let me summarise what we’ve agreed. | Kelishuvni qisqacha takrorlay |
| Just to confirm: … | Aniqlashtirib olay |
| I’ll send you a follow-up email with the details today. | Bugun tafsilotlarni xatda yuboraman |
| It’s been a pleasure doing business with you. | Hamkorlik qilganimdan xursandman |
Og‘zaki kelishuvni har doim yozma xat bilan mustahkamlang. Kelishuv xatini qanday boshlash va tugatish business email: kirish va yakunlash sahifasida.
To‘g‘ridan-to‘g‘ri gapni muloyim qilish
O‘zbek va rus tillarida to‘g‘ridan-to‘g‘ri gap odatiy bo‘lishi mumkin, uni inglizchaga so‘zma-so‘z o‘girsangiz buyruq kabi eshitiladi.
| To‘g‘ridan-to‘g‘ri | Muloyim |
|---|---|
| Your price is too high. | Your price is a bit higher than we expected. |
| We want a discount. | Is there any flexibility on the price? |
| No. | I’m afraid we can’t do that. |
| You must deliver by May. | We’d need delivery by May. |
| This is our final price. | This is really the best we can do. |
| You are wrong. | I see it slightly differently. |
| Give us more time. | Would it be possible to extend the deadline? |
Uchta vosita ko‘p ishlaydi: would / could (we would need), yumshatuvchi so‘zlar (a bit, slightly, quite) va savol shakli (Would it be possible…?).
Namunaviy dialog: IT kompaniya va xorijiy mijoz
Toshkentdagi IT kompaniya loyiha menejeri Dilshod britaniyalik mijoz Sarah bilan mobil ilova narxi va muddatini muhokama qilmoqda. Raqamlar misol uchun olingan.
Sarah: Thanks for the proposal, Dilshod. We like the plan, but the price is higher than we expected. Our budget is around forty thousand.
Dilshod: I understand. Could you tell me which parts of the project are most important for you?
Sarah: The mobile app itself. We need it live before the summer season.
Dilshod: OK. Our quote of forty-eight thousand includes the admin dashboard. How would you feel about moving the dashboard to a second phase?
Sarah: That could work. What would the price be then?
Dilshod: Without the dashboard, we could do it for forty-three thousand.
Sarah: That’s still a bit above our budget. Is there any flexibility?
Dilshod: If you can pay thirty percent upfront, we could bring it down to forty-two.
Sarah: Hmm. And the timeline? We were hoping for twelve weeks.
Dilshod: I’m afraid twelve weeks would be difficult without risking quality. We’d need fourteen, provided that we get the final designs by the first of March.
Sarah: Let me check the designs with my team and get back to you by Thursday.
Dilshod: Of course. Just to confirm: forty-two thousand, thirty percent upfront, fourteen weeks, and the dashboard in phase two.
Sarah: Yes, that’s right.
Dilshod: Great. I’ll send you a follow-up email with these points today.
Dialogda Dilshod birinchi bo‘lib narxni tushirmadi: avval savol berdi, keyin loyiha hajmini o‘zgartirdi, chegirmani esa oldindan to‘lov evaziga berdi. Thirty va forty kabi raqamlarni aniq aytish ham muhim; thirteen va thirty farqi uchun 1 dan 100 gacha sonlar sahifasidagi urg‘u mashqini qiling.
O‘zbek o‘quvchilari ko‘p qiladigan xatolar
| Xato | Nima uchun | To‘g‘ri |
|---|---|---|
| The price is expensive. | Narx “qimmat” bo‘lmaydi, mahsulot qimmat | The price is high. / It’s expensive. |
| Let’s discuss the conditions. | Ruscha “условия” | Let’s discuss the terms. |
| Give us discount. | Artikl yo‘q, buyruq ohangi | Could you offer us a discount? |
| We will think. | Ruscha “мы подумаем” | We’ll think about it and get back to you. |
| What is your last price? | Bozordagi “oxirgi narxi” | What’s the best price you can offer? |
| actual price (dolzarb ma’nosida) | Ruscha “актуальный” | current price |
| We agree with your conditions. | agree with odam yoki fikr bilan | We agree to your terms. |
| make a compromise | So‘zma-so‘z | reach a compromise / meet halfway |
Mashq
A. Muloyim qilib qayta yozing.
- Your delivery time is too long.
- We want a lower price.
- No, we can’t pay in advance.
- Send the contract tomorrow.
B. Bo‘sh joyni to‘ldiring.
- 5. ___ you can sign today, we could include free training.
- 6. We can start next week, ___ that we receive the payment.
- 7. Let me check with my manager and get ___ to you tomorrow.
- 8. Just to ___: the price includes delivery, right?
Javoblar: 1 — The delivery time is a bit longer than we expected; 2 — Is there any flexibility on the price?; 3 — I’m afraid paying in advance would be difficult for us; 4 — Would it be possible to send the contract tomorrow?; 5 — If; 6 — provided; 7 — back; 8 — confirm. A qismida boshqa muloyim variantlar ham to‘g‘ri, asosiysi would/could, yumshatuvchi so‘z yoki savol shaklidan foydalanish.
Muzokara ko‘pincha onlayn uchrashuvda bo‘ladi. Ovoz uzilganda, so‘z berishda va ekran ulashishda kerak bo‘ladigan iboralar online meeting iboralari sahifasida, umumiy ish ingliz tili esa ish uchun business English sahifasida.
BandMate bilan mashq
BandMate ilovasida Bandi bilan ovozli suhbatda narx yoki muddat bo‘yicha kelishuvni rol o‘ynab mashq qilishingiz mumkin: Bandi mijoz rolida e’tiroz bildiradi, siz esa muloyim qarshi taklif berasiz. Ilova talaffuz va ravonlik bo‘yicha fikr bildiradi. Real muzokaradagi bosim va madaniy nozikliklarni to‘liq takrorlamaydi, lekin kerakli iborani o‘ylamasdan aytishga o‘rgatadi.
BandMate’ni Google’da afzal manba qiling
