Telefon orqali buyurtma bitta gap bilan boshlanadi: Hi, I’d like to book a table for four at eight tonight yoki Hi, I’d like to order some food for delivery. Keyin ism, raqam va manzil aytiladi, oxirida esa hammasi qaytarib tekshiriladi: So that’s a table for four, tonight at eight, under the name Aliyev? Qo‘ng‘iroqni o‘tkazib yuborsangiz: Hi, I’ve just had a missed call from this number.
Hozir ovoz chiqarib ayting: Hi, I’d like to book a table for two this Saturday at seven, please. Raqamlarni o‘zingizga moslang va yana bir marta ayting.
Buyurtma qo‘ng‘irog‘ining 4 qadami
| Qadam | Nima deysiz | Misol |
|---|---|---|
| 1. Maqsad | Nima uchun qo‘ng‘iroq qilganingiz | Hi, I’m calling to book a table. |
| 2. Tafsilot | Kun, vaqt, odam soni yoki taomlar | It’s for six people, on Friday at half past seven. |
| 3. Ma’lumot | Ism, telefon, manzil | The name is Karimova, K-A-R-I-M-O-V-A. |
| 4. Tekshirish | Hammasini qaytarib aytish | Just to confirm, that’s Friday at 7:30 for six? |
Birinchi qadamni uzaytirmang. Telefonda odam yuzingizni ko‘rmaydi, shuning uchun maqsad birinchi o‘n soniyada aniq bo‘lishi kerak. Salomlashish va xayrlashishning boshqa variantlari telefonda gaplashish inglizcha sahifasida.
1-dialog. Chet elda: tug‘ilgan kunga stol bron qilish
A — Londonda ishlayotgan Kamola, B — restoran xodimi.
B: Good afternoon, Olive Tree restaurant. How can I help?
A: Hi. I’d like to book a table for Saturday evening, please.
B: Certainly. For how many people?
A: Eight adults and one small child. Could we have a high chair?
B: Of course. What time would you like?
A: Around seven, if possible.
B: Let me check… Seven is fully booked, I’m afraid. We have a table at half past six or at eight.
A: Eight is fine. It’s actually my husband’s birthday. Can we bring our own cake?
B: Yes, you can. There’s no charge for that, and we can bring it out with candles.
A: Lovely. Also, do you have halal options on the menu?
B: Yes, the lamb and the chicken dishes are halal, and there are vegetarian dishes too.
A: Perfect. The booking is under the name Kamola Saidova. That’s S-A-I-D-O-V-A.
B: Thank you. And a contact number?
A: It’s 07700 900 482.
B: Just to confirm: a table for eight adults and a child, with a high chair, this Saturday at eight, under Saidova.
A: That’s right. Thank you!
B: We’ll send you a text to confirm. See you on Saturday.
Ism va raqamni harflab aytish telefondagi eng qiyin qism. Harflarni guruhlab aytish va nolni oh deb o‘qish ingliz tilida telefon raqam va manzil sahifasida mashq qilinadi. Restoran ichidagi buyurtma esa restoran va mehmonxonada inglizcha sahifasida.
2-dialog. Toshkentda: siz oshxonada buyurtma qabul qilasiz
Siz Toshkentdagi oshxonada yetkazib berish buyurtmalarini qabul qilasiz. Qo‘ng‘iroq qilgan chet ellik — Toshkentda ishlayotgan kanadalik Ryan. A — siz, B — Ryan.
A: Hello, this is the delivery line. How can I help you?
B: Hi, do you speak English? I’d like to order some food.
A: Yes, go ahead. What would you like?
B: Two portions of plov and some somsa. What’s inside the somsa?
A: We have two kinds: beef and onion, or pumpkin. The pumpkin one is vegetarian.
B: Three beef ones, please. Is anything spicy?
A: No, the plov isn’t spicy. We can add some chilli sauce on the side if you want.
B: Yes, please. And a salad, if you have one.
A: We have a tomato and cucumber salad. One?
B: One, thanks. How long will it take?
A: About forty minutes. What’s the address?
B: Mirabad district, Nukus street, building 12, flat 30. It’s the third entrance.
A: Let me read it back: building 12, third entrance, flat 30, Nukus street. Is there a code on the door?
B: No, just ring flat 30.
A: Will you pay by card or cash?
B: Card. Can the courier take a card?
A: Yes, the courier has a card machine. Your order is two plov, three beef somsa, one salad and chilli sauce. Can I have your phone number, in case the courier can’t find you?
B: It’s plus 998 90 123 45 67.
A: Thank you, Ryan. Enjoy your meal!
Buyurtma qabul qiluvchi uchun eng muhim odat — manzilni qaytarib o‘qish (Let me read it back). Taomni chet ellikka tushuntirishda beef and onion, vegetarian, on the side kabi so‘zlar juda qo‘l keladi. Kafeda yuzma-yuz buyurtma berish iboralari kafeda buyurtma berish inglizcha sahifasida.
3-dialog. O‘tkazib yuborilgan qo‘ng‘iroq va qayta qo‘ng‘iroq
A — Dubayda ishlayotgan Sherzod, B — restoran xodimi. Sherzod metroda bo‘lgan, restoran esa ikki marta qo‘ng‘iroq qilgan.
A: Hi, I’ve just had a missed call from this number.
B: Hi, this is Bayt Restaurant. Can I have your name, please?
A: Sherzod Nazarov. I have a booking for tonight.
B: Ah, yes, Mr Nazarov. We called because we have a problem with the terrace this evening. It’s closed for repairs.
A: Oh, I see. Can we sit inside instead?
B: Yes, we can give you a table inside at the same time. Or we can move you to the terrace tomorrow.
A: Inside tonight is fine. Sorry, you’re breaking up a bit. Did you say the same time, eight o’clock?
B: Yes, eight o’clock, same time.
A: Great. Could you send me a text with the details, just in case?
B: Of course. Sorry for the change.
A: No problem. Thanks for letting me know.
Agar hozir gaplasha olmasangiz: Sorry, I can’t talk right now. Could I call you back in ten minutes? Aloqa yomon bo‘lsa: You’re breaking up. I’ll call you back. Yomon aloqa va tez gapiradigan suhbatdosh bilan gaplashish inglizcha telefon suhbati sahifasida alohida ko‘rilgan.
Qayta qo‘ng‘iroq va ovozli xabar iboralari
| Inglizcha | O‘zbekcha |
|---|---|
| I’ve had a missed call from this number. | Shu raqamdan javobsiz qo‘ng‘iroq bo‘libdi |
| Could you call me back? | Qayta qo‘ng‘iroq qila olasizmi? |
| I’ll call you back in five minutes. | Besh daqiqadan keyin o‘zim qo‘ng‘iroq qilaman |
| I’m returning your call. | Qo‘ng‘irog‘ingizga javoban qo‘ng‘iroq qilyapman |
| You’re breaking up. | Ovozingiz uzilib-uzilib eshitilyapti |
| Sorry, we got cut off. | Kechirasiz, aloqa uzilib qoldi |
| Could you text me the details? | Tafsilotlarni SMS qilib yuborasizmi? |
| Please leave a message after the tone. | Signaldan keyin xabar qoldiring |
Ovozli xabar namunasi: Hi, this is Madina Yusupova. I’m calling about my booking for Friday. Could you call me back on 07700 900 115? Thanks, bye. Xabarda to‘rt narsa bo‘ladi: kimsiz, nima haqida, qaysi raqamga qo‘ng‘iroq qilish, xayr.
Telefonda buyurtma berganda chalkashadigan gaplar
| Xato | To‘g‘ri | Izoh |
|---|---|---|
| I want to reserve a table on 4 persons. | I’d like to book a table for four. | Odam soni oldidan for; persons rasmiy va eskicha. |
| On 8 o’clock | At 8 o’clock | Soat oldidan at. |
| Tomorrow at evening | Tomorrow evening | Tomorrow bilan predlog kerak emas. |
| Call me back! | Could you call me back, please? | Buyruq shakli qo‘pol eshitiladi. |
| I call you later. | I’ll call you later. | Hozir qaror qilingan reja — will. |
| Can you repeat? | Sorry, could you say that again? | To‘liqroq va muloyimroq. |
Rol mashqi: 8 ta vaziyat
- 1. Restoranga qo‘ng‘iroq qilib, juma kuni soat yettiga uch kishilik stol bron qiling.
- 2. Xodim bu vaqt band ekanini aytdi. Boshqa vaqt so‘rang.
- 3. Bron qilingan ismni harflab ayting (o‘z familiyangiz bilan).
- 4. Hammasini qaytarib tekshiring: shanba, sakkizda, olti kishi.
- 5. Uyga ikki pitsa buyurtma qiling va qancha vaqtda kelishini so‘rang.
- 6. Restorandan javobsiz qo‘ng‘iroq bo‘libdi. Qayta qo‘ng‘iroq qiling.
- 7. Hozir gaplasha olmaysiz. O‘n daqiqadan keyin qo‘ng‘iroq qilishni ayting.
- 8. Siz oshxonadasiz: chet ellik mijozning manzilini qaytarib o‘qib, tekshiring.
Javoblar
1 — Hi, I’d like to book a table for three on Friday at seven, please.
2 — Oh, that’s a shame. What times do you have available?
3 — The name is Tursunov. That’s T-U-R-S-U-N-O-V.
4 — Just to confirm, that’s Saturday at eight for six people?
5 — Hi, I’d like to order two pizzas for delivery. How long will it take?
6 — Hi, I’ve just had a missed call from this number.
7 — Sorry, I can’t talk right now. Could I call you back in ten minutes?
8 — Let me read it back: building 5, second entrance, flat 18. Is that right?
Buyurtma qo‘ng‘irog‘ini Bandi bilan mashq qiling
Telefonda imo-ishora yo‘q, faqat ovoz qoladi. BandMate ilovasida Bandidan restoran xodimi rolini o‘ynashni so‘rang: stol bron qiling, keyin buyurtma berib, manzilingizni ayting. Ilova at / on / for predloglaridagi xatolarni ko‘rsatadi va raqamlar talaffuziga izoh beradi. Bugun bir ish qiling: 1-dialogni o‘z ismingiz va telefon raqamingiz bilan ovoz chiqarib o‘qing.
BandMate’ni Google’da afzal manba qiling
