Mehmonxona va restoranda bir xil vaziyatlar takrorlanadi: bron, kelish, muammo, to‘lov. Quyida oltita mehmonxona va oltita restoran dialogi bor, har biridan keyin o‘zbekcha izoh. Narx, vaqt va nomlar misol uchun olingan; depozit, choy puli va bekor qilish qoidalari mamlakat va joyga qarab farq qiladi.
Mehmonxonada
1. Telefonda xona bron qilish
Reception: Good afternoon, Park View Hotel. How can I help you?
Siz: Hello. I’d like to book a room for three nights, from the 12th to the 15th of October.
Reception: Certainly. Single or double?
Siz: A double room, please, for two adults.
Reception: We have a double with a city view for 95 pounds a night, including breakfast.
Siz: Can I cancel for free if our plans change?
Reception: Yes, free cancellation up to 48 hours before arrival.
Siz: Great, I’ll take it. The name is Karimov: K-A-R-I-M-O-V.
Reception: Thank you, Mr Karimov. I’ll email you the confirmation.
Izohlar:
- For three nights — mehmonxonada kun emas, tun sanaladi.
- Including breakfast — nonushta narxga kiritilgan.
- Familiyani harflab ayting. Telefonda bu eng ko‘p xato chiqadigan joy; qo‘shimcha iboralar uchun inglizcha telefon suhbati sahifasiga qarang.
2. Check-in
Reception: Good evening. Are you checking in?
Siz: Yes. I have a reservation under Karimov.
Reception: Could I see your passport, please? Three nights in a double room. We’ll need a card for a 50-pound deposit. It’s released when you check out.
Siz: Can I pay the deposit in cash?
Reception: I’m afraid we only take cards for the deposit.
Siz: OK, here you are. What time is breakfast?
Reception: From seven to ten, in the restaurant on the ground floor. You’re in room 408 on the fourth floor.
Siz: And what’s the Wi-Fi password?
Reception: It’s on your key card holder. Check-out is at eleven.
Izohlar:
- Reservation under… — … nomiga bron.
- Deposit is released — kartadagi ushlab turilgan summa bo‘shatiladi.
- Ground floor — Britaniyada birinchi qavat. U yerda first floor bizning ikkinchi qavatimiz. AQShda esa first floor birinchi qavat.
3. Bron topilmadi
Siz: Hi. I booked a room online. The name is Nodira Yusupova.
Reception: I’m sorry, I can’t find a reservation under that name.
Siz: Could you try Yusupova as the first name? Sometimes they’re swapped. Here’s the confirmation on my phone.
Reception: Ah, here it is. Sorry about that.
Siz: No problem. Is the room ready?
Reception: Not yet, I’m afraid. Check-in is from 2 p.m. You can leave your luggage with us.
Izohlar:
- Pasportimizda familiya birinchi yoziladi, shuning uchun saytlarda ism va familiya ko‘pincha almashib qoladi. Tasdiqnoma raqamini (confirmation number) oldindan tayyorlab qo‘ying.
- I’m afraid… — afsuski… Rad javobi shunday yumshatiladi.
4. Xonadagi muammo
Siz: Hello, this is room 408. The air conditioning isn’t working, and the room is very hot.
Reception: I’m sorry to hear that. Have you tried the control panel on the wall?
Siz: Yes, it’s on, but only warm air is coming out.
Reception: I’ll send someone from maintenance straight away.
Siz: Thank you. Also, there are no towels in the bathroom.
Reception: I apologise. Housekeeping will bring some shortly.
Qirq daqiqadan keyin:
Siz: Hello again. Nobody has come yet, and it’s been forty minutes. Could I move to another room?
Reception: Of course. I can offer you room 512. It’s quieter too.
Izohlar:
- … isn’t working — ishlamayapti. “Conditioner” emas, air conditioning yoki air conditioner.
- It’s been forty minutes — qirq daqiqa bo‘ldi. Shikoyatni kuchaytirishning xotirjam usuli.
- Yechim so‘rang: Could I move to another room? yoki Could I speak to the manager?
5. Kech check-out va bagaj saqlash
Siz: Hi. Our flight is at 9 p.m. Is it possible to have a late check-out?
Reception: We can extend it until 1 p.m. for free. After that, there’s a charge.
Siz: One o’clock is fine. Could we leave our bags here after that?
Reception: Yes, the luggage room is next to reception. Here’s your ticket.
Siz: Perfect. Could you also book us a taxi to the airport for six?
Reception: Sure. How many people?
Siz: Two, with three suitcases.
Izohlar:
- Late check-out — xonani kechroq topshirish. Bepul bo‘lmasligi mumkin, oldindan so‘rang.
- There’s a charge — pullik.
- Luggage room / left luggage — bagaj saqlash xonasi. Chiptani (ticket) yo‘qotmang.
6. Check-out va hisobdagi xato
Reception: Good morning. Checking out?
Siz: Yes, room 408. Here are the key cards.
Reception: Thank you. Here’s your bill. The total is 305 pounds.
Siz: Sorry, I think there’s a mistake. What’s this 20-pound charge?
Reception: That’s the minibar.
Siz: We didn’t use the minibar. We only drank the free water.
Reception: Let me check… You’re right, I’m sorry. I’ve removed it. That’s 285.
Siz: Thanks. Could you email me an invoice? It’s a business trip.
Izohlar:
- I think there’s a mistake — “You made a mistake” dan yumshoqroq.
- Charge — hisobdagi to‘lov bandi.
- Receipt — oddiy chek, invoice — kompaniya hisobi uchun hujjat.
Restoranda
7. Stol band qilish
Staff: Hello, Olive Tree restaurant.
Siz: Hi. I’d like to book a table for four tomorrow evening, around seven.
Staff: Let me see… We’re full at seven. I can do half past seven or quarter past eight.
Siz: Half past seven is fine.
Staff: Inside or on the terrace?
Siz: Inside, please. And could we have a high chair? We’re bringing a two-year-old.
Staff: No problem. Can I take a name?
Siz: Rustamov. You can reach me on this number.
Izohlar:
- A table for four — to‘rt kishilik stol.
- I can do… — … vaqtni taklif qila olaman. Og‘zaki nutqda juda keng tarqalgan.
- High chair — bolalar uchun baland stul.
8. Bronsiz kelish
Waiter: Good evening. Do you have a reservation?
Siz: No, we don’t. Do you have a table for two?
Waiter: We’re full right now. It’s about a twenty-minute wait.
Siz: That’s fine. Can we wait here?
Waiter: Sure. Can I take your name? I’ll call you when a table’s free.
Yigirma daqiqadan keyin:
Waiter: Mr Aliyev? Your table’s ready. Follow me, please.
Izohlar:
- A twenty-minute wait — yigirma daqiqa kutish. Minute bu yerda birlikda.
- Ko‘p joyda stolga o‘zingiz o‘tirmaysiz. Kirishda Please wait to be seated yozuvi bo‘lsa, xodimni kuting.
9. Buyurtma berish
Waiter: Are you ready to order?
Siz: Almost. What do you recommend?
Waiter: The lamb is very popular. It comes with roast potatoes and vegetables.
Siz: I’ll have the lamb, please. Could I have salad instead of potatoes?
Waiter: Of course. And for you?
Do‘st: I’d like the chicken soup to start, and then the fish, please.
Waiter: Anything to drink?
Siz: Tap water for the table, please, and one fresh orange juice.
Izohlar:
- I’ll have… / I’d like… — buyurtma shunday beriladi. “I want…” va “Give me…” qo‘pol eshitiladi.
- Comes with — taom bilan birga beriladi. Instead of — o‘rniga.
- Tap water — kran suvi. Ko‘p restoranlarda bepul beriladi va so‘rash odatiy. Taom nomlari uchun food vocabulary sahifasini ko‘ring.
10. Halol taom va allergiya
Siz: Before we order, I have a couple of questions. Is any of the meat halal?
Waiter: I’ll check with the kitchen… The chicken and the lamb are halal. The beef isn’t.
Siz: Thank you. Does the soup contain pork or bacon?
Waiter: No, it’s vegetable-based.
Siz: And is there any alcohol in the sauce? I don’t drink.
Waiter: The mushroom sauce has white wine in it. I can bring the pepper sauce instead.
Do‘st: I’m allergic to nuts. Is the dessert safe for me?
Waiter: The cake contains almonds. The fruit salad has no nuts, but we can’t guarantee there are no traces from the kitchen.
Do‘st: OK, I’ll skip dessert, then.
Izohlar:
- Does it contain…? — tarkibida … bormi? Cho‘chqa go‘shti, bekon, jelatin va sousdagi vino haqida aniq so‘rang.
- I’m allergic to nuts — “I have allergy on nuts” emas.
- Traces — izlari. Jiddiy allergiyada bu javobga e’tibor bering.
11. Noto‘g‘ri taom va shikoyat
Siz: Excuse me. I don’t think this is what I ordered. I asked for the grilled chicken, not the fried one.
Waiter: Oh, I’m so sorry. I’ll change it right away.
Keyinroq:
Siz: Excuse me again. The chicken is still a bit pink inside. Could you ask the chef to cook it a little longer?
Waiter: Of course. I’m very sorry about this.
Manager: Hello, I heard there was a problem with your meal. We’d like to offer you a free dessert.
Siz: That’s kind of you. Thank you.
Izohlar:
- Ofitsiantni Excuse me bilan chaqiring. Barmoq qarsillatish yoki “Waiter!” deb baqirish qo‘pol hisoblanadi.
- I don’t think this is what I ordered — xotirjam, ayblovsiz shikoyat.
- Still a bit pink inside — ichi hali pishmagan.
12. To‘lov va hisobni bo‘lish
Siz: Excuse me, could we have the bill, please?
Waiter: Of course. Are you paying together or separately?
Siz: Separately, please. Could you split it three ways?
Waiter: Sure. That’s 24.60 each.
Do‘st: Is service included?
Waiter: Yes, there’s an optional service charge on the bill.
Siz: Great. Can I pay by card?
Waiter: Yes, contactless is fine. Would you like a receipt?
Siz: Yes, please. Everything was lovely, thank you.
Izohlar:
- The bill (Britaniya) yoki the check (AQSh). Rus tilidagi “счёт” ta’sirida account demang.
- Split it three ways — uchga teng bo‘lish. Har kim o‘zi yegani uchun to‘lasa: Can we pay for our own dishes?
- Service charge — xizmat haqi. Choy puli odati davlatga qarab farq qiladi, avval hisobni o‘qing.
O‘zbek mehmonlari ko‘p adashadigan joylar
| Aytiladi | Nega | Tabiiy variant |
|---|---|---|
| Give me the menu | O‘zbekcha “bering” so‘zma-so‘z | Could we see the menu, please? |
| I want one tea | Rus tilidagi “хочу” | Could I have a cup of tea, please? |
| The conditioner is not work | Rus tilidagi “кондиционер” | The air conditioning isn’t working. |
| I live in 408 | “yashayman” | I’m in room 408. |
| I have allergy on nuts | Rus tilidagi “аллергия на” | I’m allergic to nuts. |
| Can I have the account? | Rus tilidagi “счёт” | Could we have the bill, please? |
| First floor = birinchi qavat | Britaniyada boshqacha | UK: ground floor = 1-qavat |
Mashq: bo‘sh joyni to‘ldiring
- I’d like to ______ a room for two nights.
- I have a reservation ______ Yusupov.
- The shower isn’t ______.
- Is it possible to have a ______ check-out?
- What’s this ______ for 15 pounds?
- Do you have a table ______ three?
- Could I have rice ______ of chips?
- Does this ______ any pork?
- My sister is allergic ______ eggs.
- Could you ______ the bill two ways?
Javoblar: 1 — book; 2 — under; 3 — working; 4 — late; 5 — charge; 6 — for; 7 — instead; 8 — contain; 9 — to; 10 — split.
Keyin ikkita dialogni tanlang va “Siz” qatorlarini matnga qaramay ayting. Sherigingiz xodim rolida bitta detalni o‘zgartirsin: boshqa narx, band stol yoki yangi muammo. Mehmonxonagacha bo‘lgan yo‘l uchun aeroportdagi 6 ta dialog va sayohat uchun 60 ta ibora sahifalaridan foydalaning.
BandMate bilan rol o‘ynash
BandMate ilovasida Bandi bilan ovozli suhbatda resepshn xodimi yoki ofitsiant rolini o‘ynatib, check-in yoki buyurtma berishni mashq qilishingiz mumkin. Ilova talaffuz bo‘yicha fikr beradi, darslarda esa sayohat iboralari takrorlanadi. Bu haqiqiy restorandagi shovqinni bermaydi, lekin kutilmagan savolga darhol javob berishga o‘rgatadi.
BandMate’ni Google’da afzal manba qiling


