Do‘konda inglizcha gaplashish uchun to‘rtta savol yetadi: How much is this? (narx), Do you have this in a medium? (o‘lcham), Can I pay by card? (to‘lov) va Can I return this? (qaytarish). Kassir esa deyarli har doim bir xil narsalarni so‘raydi: Would you like a bag? Cash or card? Do you need the receipt? Shu iboralarni oldindan tanisangiz, do‘konda hayron qolmaysiz.
Hozir ovoz chiqarib ayting: Excuse me, do you have this in a smaller size? — Can I try it on? Bu ikki gap kiyim do‘konidagi suhbatning yarmi.
Mijoz aytadi: 16 ta ibora
| Bosqich | Inglizcha | O‘zbekcha |
|---|---|---|
| Kirish | I’m just looking, thanks. | Shunchaki ko‘ryapman, rahmat |
| Topish | Excuse me, where can I find the milk? | Sut qayerda? |
| Topish | Do you sell phone chargers? | Telefon zaryadlagich sotasizmi? |
| Narx | How much is this? / How much are these? | Bu qancha? / Bular qancha? |
| Narx | Is this on sale? | Bu chegirmadami? |
| O‘lcham | Do you have this in a medium / in a size 42? | Buning M / 42 o‘lchami bormi? |
| O‘lcham | Do you have it in black? | Qora rangi bormi? |
| Kiyib ko‘rish | Can I try it on? / Where are the fitting rooms? | Kiyib ko‘rsam bo‘ladimi? / Kiyinish xonasi qayerda? |
| Natija | It’s too big / too tight. | Juda katta / juda tor |
| Natija | It fits perfectly. | Juda mos keldi |
| Qaror | I’ll take it. / I’ll leave it, thanks. | Olaman / Qoldiraman, rahmat |
| To‘lov | Can I pay by card? | Karta bilan to‘lasam bo‘ladimi? |
| To‘lov | Can I pay by phone? | Telefon bilan to‘lasam bo‘ladimi? |
| Paket | No bag, thanks. | Paket kerak emas |
| Qaytarish | I’d like to return this. | Buni qaytarmoqchiman |
| Almashtirish | Can I exchange it for a bigger size? | Kattaroq o‘lchamga almashtirsam bo‘ladimi? |
Kassir va sotuvchi aytadi: eshitishga tayyor bo‘ling
| Inglizcha | O‘zbekcha |
|---|---|
| Can I help you? / Are you looking for anything in particular? | Yordam beraymi? / Biror narsa qidiryapsizmi? |
| It’s in aisle five. | Beshinchi qatorda |
| What size are you? | O‘lchamingiz qanday? |
| Sorry, we’re out of that size. | Afsuski, u o‘lcham tugagan |
| The fitting rooms are at the back. | Kiyinish xonalari orqa tomonda |
| Would you like a bag? | Paket kerakmi? |
| Cash or card? | Naqdmi yoki karta? |
| Just tap your card here. | Kartangizni shu yerga tekkizing |
| Please enter your PIN. | PIN-kodni kiriting |
| Sorry, your card has been declined. | Afsuski, kartangiz o‘tmadi |
| Do you have a loyalty card? | Bonus kartangiz bormi? |
| Do you need the receipt? | Chek kerakmi? |
| Do you have the receipt? (qaytarishda) | Chekingiz bormi? |
| Would you like a refund or an exchange? | Pulni qaytaraylikmi yoki almashtiraylikmi? |
1-dialog. Kiyim do‘konida: o‘lcham va kiyib ko‘rish
Chet eldagi kiyim do‘koni. A — talaba Nigora, B — sotuvchi.
B: Hi there. Can I help you?
A: Yes, please. How much is this jacket?
B: It’s sixty-five pounds, but it’s twenty percent off this week.
A: Oh, nice. Do you have it in a small?
B: Let me check… Yes, here you are. And we have it in dark green too.
A: I prefer the blue one. Can I try it on?
B: Of course. The fitting rooms are just over there.
A (bir daqiqadan keyin): The small is a bit tight on the shoulders. Do you have a medium?
B: Sorry, we’re out of mediums in blue. There’s a medium in green.
A: Okay, I’ll try the green one.
B: How is it?
A: It fits perfectly. I’ll take it.
2-dialog. Toshkentdagi supermarketda: kassir siz
Siz supermarketda kassir bo‘lib ishlaysiz. A — siz, B — Toshkentda yashayotgan koreys mutaxassis.
B: Excuse me, do you sell oat milk?
A: Yes, it’s in the dairy section, aisle three, next to the yoghurt.
B (qaytib keladi): Found it, thanks.
A: Would you like a bag?
B: Yes, one bag, please.
A: Do you have our loyalty card?
B: No, I don’t.
A: No problem. That’s ninety-two thousand five hundred som. Cash or card?
B: Card. Can I use a Visa card here?
A: Yes, just tap it here… Sorry, it says “declined”. Can you try again?
B: Hmm. Let me insert it instead.
A: Okay, now please enter your PIN… Done. Do you need the receipt?
B: Yes, please.
A: Here you are. Have a nice day!
Kassir sifatida narxni bir urinishda, aniq aytish muhim: ninety-two thousand five hundred. Katta sonlarni tez aytishni katta sonlarni o‘qish sahifasida mashq qiling. Chet el kartasi bilan to‘lov har bir do‘kon va terminalda turlicha ishlashi mumkin, shuning uchun Can I use a foreign card here? deb oldindan so‘rash foydali.
3-dialog. Elektronika do‘konida: chegirma va kafolat
A — xaridor Timur (chet elda), B — sotuvchi.
A: Excuse me, how much are these headphones?
B: They’re a hundred and twenty dollars.
A: That’s a bit expensive. Do you have anything cheaper?
B: These ones are eighty. The sound is good, but they don’t have noise cancelling.
A: I see. Is there a warranty?
B: Yes, one year. Just keep your receipt.
A: And if I don’t like them, can I bring them back?
B: You can return them within fourteen days if they’re unopened. The policy is on the back of the receipt.
A: Okay, I’ll take the cheaper ones.
4-dialog. Qaytarish: o‘lcham to‘g‘ri kelmadi
A — xaridor, B — xizmat ko‘rsatish peshtaxtasidagi xodim.
A: Hi. I’d like to return these jeans. They’re too small.
B: Sure. Do you have the receipt?
A: Yes, here it is. I bought them on Saturday.
B: Thanks. Have you worn them?
A: No, I only tried them on at home. The tags are still on.
B: Great. Would you like a refund or an exchange?
A: Can I exchange them for a bigger size?
B: Of course. What size do you need?
A: A thirty-two, please.
B: Here you are. Would you like to try them on first?
A: Yes, good idea… These fit. Thanks for your help!
Agar buyum nosoz bo‘lib chiqsa yoki xodim qaytarib olishni rad etsa, muloyim, lekin qat’iy gapirish kerak; bunday holatlar uchun iboralar shikoyat qilish inglizcha sahifasida.
Madaniy eslatmalar: narx, o‘lcham, qaytarish
- Narx yozilgan do‘konda savdolashilmaydi. Supermarketda ham, chet eldagi kiyim do‘konida ham narx qat’iy. Bozorda esa boshqacha; buning iboralari bozorda savdolashish sahifasida.
- O‘lchamlar mamlakatga qarab farq qiladi. Buyuk Britaniya, Yevropa va AQSh o‘lchamlari turlicha belgilanadi, shuning uchun yorliqdagi jadvalni tekshiring yoki What size is this in European sizes? deb so‘rang. Kiyim nomlari kiyimlar inglizcha sahifasida.
- Qaytarish qoidasi har do‘konda boshqacha. Muddat, chek talabi va “ochilmagan bo‘lishi kerak” kabi shartlar odatda chekning orqasida yoki do‘kon saytida yoziladi. Xarid qilishdan oldin so‘rang: What’s your returns policy?
- ***Sale, 20% off, Buy one, get one free*.** Birinchisi — chegirmali savdo, ikkinchisi — 20 foiz chegirma, uchinchisi — “bittasini olsangiz, ikkinchisi bepul”.
Do‘konda ko‘p eshitiladigan xatolar
| Xato | To‘g‘ri | Izoh |
|---|---|---|
| How much cost this? | How much is this? | Eng oddiy va tabiiy shakl. |
| Can I wear it? (do‘konda) | Can I try it on? | Kiyib ko‘rish — try on. |
| It is very small for me. | It’s too small. | Ortiqcha darajani too bildiradi. |
| Give me a packet. | Can I have a bag, please? | Inglizchada packet — qadoq (a packet of biscuits). |
| I want to give back this. | I’d like to return this. | Rasmiy va muloyim shakl. |
| Can I pay with card? | Can I pay by card? / Can I pay with a card? | By card artiklsiz, with bilan esa a card. |
Iltimosni muloyim qilish uchun I want o‘rniga I’d like yoki Could I…? ishlating; bu farqlar iltimos qilish iboralari sahifasida.
Rol mashqi: 8 ta vaziyat
- 1. Sotuvchi Can I help you? dedi, siz esa shunchaki ko‘ryapsiz.
- 2. Ko‘ylakning qora rangini so‘rang.
- 3. Shim juda tor chiqdi. Sotuvchiga ayting.
- 4. Kartangiz o‘tmadi. Boshqa usulni taklif qiling.
- 5. Chek olmoqchisiz.
- 6. Siz kassirsiz: xaridordan paket kerakmi deb so‘rang va narxni ayting (45 500 so‘m).
- 7. Choynak uyda ishlamay qoldi. Qaytarmoqchisiz.
- 8. Siz sotuvchisiz: xaridorga kerakli o‘lcham tugaganini ayting.
Namuna javoblar
1 — I’m just looking, thanks.
2 — Do you have this shirt in black?
3 — These trousers are too tight. Do you have a bigger size?
4 — Oh, sorry. Can I pay in cash instead? / Let me try another card.
5 — Could I have the receipt, please?
6 — Would you like a bag? That’s forty-five thousand five hundred som.
7 — Hi, I bought this kettle last week, but it doesn’t work. I’d like to return it. Here’s the receipt.
8 — I’m sorry, we’re out of that size. Would you like to try another colour?
Xarid suhbatini Bandi bilan takrorlang
BandMate ilovasida Bandi bilan ovozli rol o‘yini qiling: Bandi sotuvchi yoki kassir bo‘ladi, siz esa narx, o‘lcham va qaytarish haqida gaplashasiz. Keyin rollarni almashtiring: o‘zingiz kassir bo‘lib, narxlarni ovoz chiqarib ayting. Ilova grammatik xatolarni ko‘rsatadi va sonlar talaffuziga izoh beradi. Bugun yuqoridagi 4-dialogni ikki marta, ikkinchisida o‘z buyumingiz bilan aytib ko‘ring.
BandMate’ni Google’da afzal manba qiling
